Client FAQs
We're here to help get your manuscript published. Please do not hesitate to reach out and ask any questions. Our customer service team is available for you in Chinese, Japanese, and English!
How long does a editing jobs typically take?
Most editing takes 7 days including weekend. Our customer service manager will provide a delivery date with the detailed quotation
I think my English is poor. Do I need the rewriting service?
If you think your paper needs rewriting, please ask customer service in your email. We will determine if rewriting is required and inform you before editing your paper. Generally, if more than 20% of sentences need rewriting (the whole sentence needs correction) then you must use the rewriting service. For rewriting, you do need to choose a Level. We will do the best editing job possible.
Who will edit my paper?
To achieve a consistently high quality service, Uni-edit has two Editors edit your conference or journal paper. The first Editor is qualified in your general area of expertise. The second Editor is also qualified in your general area and has exceptional English and editing skills. All Editors are professionally trained. Our Senior Editor takes overall responsibility for the quality of editing and guarantees all editing performed. Authors are often surprised how the Editors seem to understand the content of the research, even if it is very technical or mathematical.
For a journal paper, Level 2 or Level 3 editing?
You can choose. After your manuscript receives Level 2 English editing, the reviewer of the journal will most likely be satisfied with the English in your paper. For many journals, Level 2 English editing is sufficient. However, if the journal has a high impact factor or highly reputable, choose Level 3 English editing.
For very technical papers, Level 2 English editing is generally sufficient. For papers that have a lot of prose (such as papers in the humanities), Level 3 is often recommended.
Do you check figures and tables?
Yes, our editing is not only about correct English grammar. Our English editing is about supporting you to get your paper published and help the readers understand your research. Therefore, we check figure captions and labels; information in tables and we check that text descriptions match equations. We also check the text descriptions match graphs and charts.
